Privacy Policy
SkySail Strategies LLC (“SkySail,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, store, and disclose information when you access our website, software, dashboards, or participate in the SkySail Liquidity Allocation Program (collectively, the “Services”).
This Privacy Policy applies solely to information collected through our Services and does not apply to information collected by third parties, including brokerage firms, payment processors, or external websites.
We may collect information that you voluntarily provide, including:
Name, email address, phone number, and business contact details
Account onboarding information
Billing and payment information (processed by third-party payment providers; SkySail does not store full payment credentials)
Communications with SkySail support or representatives
1.2 Technical and Operational Data
When you use the Software or Services, we may collect limited technical and operational data, including:
IP address, device type, operating system, browser or platform version
Session timestamps and login activity
Software version, system status, and configuration data
Aggregated usage metrics and performance diagnostics
This data is collected for security, license validation, fraud prevention, system performance, and compliance purposes.
1.3 Telemetry and Monitoring Data
As described in our Agreement, SkySail collects limited telemetry data, which may include:
License-key metadata and account identifiers
Broker server codes and connection status
Execution timestamps, latency metrics, and system health indicators
Aggregated trade-event metadata (excluding strategy logic or personally identifying trade details)
SkySail does not collect or store brokerage login credentials, full trade histories, or account balances unless voluntarily provided for support or verification.
We use collected information to:
Provide, operate, and maintain the Services
Configure, activate, and support client accounts
Validate licenses and enforce Agreement terms
Detect fraud, unauthorized usage, or security risks
Improve system performance, analytics, and user experience
Communicate with clients regarding service updates or support matters
Comply with legal, regulatory, or contractual obligations
SkySail does not use personal data to provide investment advice or to make trading decisions.
SkySail does not sell personal information as defined under the California Consumer Privacy Act (“CCPA”) or California Privacy Rights Act (“CPRA”).
We may share information only:
With trusted service providers (e.g., hosting, analytics, payment processors) strictly as necessary to operate the Services
With legal, regulatory, or law-enforcement authorities when required by law
To enforce our Agreement, protect SkySail’s rights, or prevent fraud or security incidents
In connection with a merger, acquisition, or asset sale (subject to confidentiality protections)
All disclosures are limited to what is reasonably necessary for the stated purpose.
SkySail implements commercially reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction.
No system is completely secure, and SkySail cannot guarantee absolute security; however, we continuously review and improve our security practices.
Clients are responsible for maintaining the security of their own devices, credentials, and brokerage accounts.
We retain information only for as long as reasonably necessary to:
Provide Services
Fulfill contractual obligations
Comply with legal or regulatory requirements
Resolve disputes or enforce agreements
Aggregated or anonymized data may be retained longer for analytical or system-improvement purposes.
Our website may use cookies or similar technologies to:
Improve website functionality
Analyze usage trends
Maintain session continuity
You may control cookie preferences through your browser settings.
If you are a California resident, you have the following rights under the CCPA and CPRA, subject to certain limitations:
7.1 Right to Know
You may request information regarding:
The categories of personal information we collect
The purposes for which personal information is used
The categories of third parties with whom information is shared
7.2 Right to Access and Correction
You may request access to personal information we hold about you and request correction of inaccurate data.
7.3 Right to Deletion
You may request deletion of certain personal information, subject to exceptions for contractual, legal, security, or compliance obligations.
7.4 Right to Limit Use of Sensitive Personal Information
SkySail does not use sensitive personal information for purposes requiring limitation under CPRA.
7.5 Right to Non-Discrimination
SkySail will not discriminate against you for exercising your privacy rights.
7.6 Exercising Your Rights
Requests may be submitted by contacting us using the information in Section 11. We may require verification of your identity before fulfilling a request.
SkySail’s Services may link to or integrate with third-party platforms, including brokerage firms and data providers. SkySail is not responsible for the privacy practices of those third parties. Please review their policies separately.
If you access the Services from outside the United States, you acknowledge that your information may be processed and stored in the United States or other jurisdictions with different data-protection laws.
SkySail may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Continued use of the Services constitutes acceptance of the updated Policy.
For questions about this Privacy Policy or to exercise your privacy rights, contact:
SkySail Strategies LLC Email: support@skysailstrategies.com
Website: https://www.skysailstrategies.com